Sara Romoli - Shipping and Returns

Sara Romoli Shipping & Returns

USA, PUERTO RICO & ITALY

GROUND SHIPPING
Arrives in 2 - 5 business days from ship date.

* We normally ship our orders within 24 to 48 hours after the order is received. The above information applies to orders of in-stock items based upon credit approval. Backordered items will ship once they arrive at our office.

For United States, Puerto Rico & Italy only

Order Amount Ground

$0 - $100 $10.00

$100.01 - $200 $15.00

$200.01 - $350 $20.00

$350.01 - $500 $24.00

$500.01 & up $32.00

SHIPPING TO OTHER COUNTRIES:
Please contact us directly at shipping@sararomoli.com to obtain shipping costs for any location outside the U.S., Puerto Rico or Italy. Thank you.

RETURN/EXCHANGE POLICY:
If you are not completely satisfied with your order, you may return it to us for an exchange of merchandise of equal value from our collection within the first 7 days of the ship date. No returns or exchanges will be accepted after that time. There are no exceptions. The item(s) must be returned unworn, in perfect condition bearing the tags and/or any special protective or packing materials. Please ship back securely packed, insured and with a request for signature for your own protection. Additional shipping fees will be your responsibility for any exchanges and the shipping fees are non-refundable.

New York Secret by Sara Romoli values your satisfaction. We will replace any defective merchandise returned to our office within 10 days of the shipment date. No additional shipping and handling charges will be incurred by the purchaser.

We reserve the right to refuse service to anyone who, in our opinion, makes excessive returns and exchanges.

Returned apparel must be in unworn, unsoiled and in perfect condition; which includes protective shields on swimsuit bottoms, resealable and accompanying bags, and items properly folded with all tags in place.

Apparel which has been soiled, mishandled, abused, wadded up, or laundered will be returned to the purchaser. No credit will be issued and the purchaser will be charged for the return shipment and he or she will forfeit all claims.

Shipping and handling charges will not be refunded for returns and exchanges.

Shipping and handling charges are non refundable once an order is shipped.

PRIVACY POLICY:
New York Secret by Sara Romoli is committed to protecting your privacy. While we collect personal information to enhance and simplify your shopping experience, we can assure you that email addresses collected in accounts are used only for our purposes and will not be shared with any other third parties. Credit card information stored in your account is protected by SSL (Secured Sockets Layer) technology. All pages where secure information is transmitted will display a lock on the lower right-hand corner of your browser screen, to indicate that the information is encrypted. When you browse our website, we may collect some anonymous data such as log data and IP addresses, which are used for survey purposes such as geographic identification, browser identification, and may be used for site improvement research.